Casimba Casino Review – Our ExperiencesDespite being relatively new on the market, Casimba Casino has established itself as a leader in the New Zealand online gambling sector. Since its inception in 2017, the site has proven to deliver a first-class player experience in every aspect. This is hardly surprising, considering the calibre of the parent company, White Hat Gaming. For most players security is a top priority, and we found Casimba Casino to be one of the safest sites that we have tested. The security credentials are reflected in the fact that the operators have obtained licenses from three governing bodies, in Malta, the UK and Sweden. All three of these jurisdictions are known for their stringent requirements, and no site with any security holes would ever be issued a license. Naturally, all player data is protected by SSL encryption, making Casimba Casino as secure as any large online bank for virtual transactions. The RTP of the games is clearly displayed on the site – the average return to player rate is relatively high at around 97.2% – and all the rates are publicly audited. The fairness of the games is ensured by a random number generator that is of an industry standard. In terms of player experience, the platform delivers a smooth and easy to navigate site. All the games can be found via category, and the handy search function allows you to sort by name or by software provider. Considering the extensive collection – over 2,000 titles and counting – this is both useful and necessary. Games can be played easily across multiple devices. Many gambling sites are focused almost exclusively on their European customer base, with players in NZ little more than an afterthought. This could not be further from the truth at Casimba Casino. Not only are New Zealand dollars a supported currency, but the friendly and responsive customer service team never sleeps, so you will never be left waiting for the office to open in a different time zone. Not only that, but even non-members have access to the CS agents via the chat function.
Welcome BonusCasimba Casino welcomes new players with a truly rewarding bonus. The welcome offer is applied to the first three deposits, and is worth up to $1100. It also includes 125 free spins and 500 Loyalty Points to get you started. At the time that we tested the site, no Casimba bonus code was needed to claim the offer. In order to activate the welcome bonus, simply create an account and make the required minimum deposit of $20. The promotion is applied as follows:
- 1st deposit: 100% match up to $500 + 50 free spins on Book of Dead + 500 Loyalty Points
- 2nd deposit: 25% match up to $100 + 50 free spins on participating NetEnt pokies
- 3rd deposit: 50% match up to $500 + 25 free spins on participating NetEnt pokies
Bonus Campaigns for Existing CustomersCasimba Casino is a site that likes to reward frequent players and high rollers. As well as the tiered VIP scheme, there is a loyalty program for existing account holders. Casimba Casino dish out 500 points to new players as part of the welcome package – thereafter points are collected through play. Points are redeemed as bonus cash in increments of 1,000. Casimba Casino promises that its VIP members will get the royal treatment, with exclusive offers, tournaments and private events among other perks. Players also get a special account manager who will be on hand at all times to give five star service. High rollers will be interested in the monthly holiday prize draw for an all-expenses African safari or a trip to Thailand. Entry is gained by collecting Casimba Points. These are separate from the Loyalty Points, and are awarded at the rate of one point per $10 deposit. Each point is validated after a 2x wagering requirement, and players are eligible to enter the prize draw when they collect 1,000 points or more in a calendar month. Clearly, the prize draw is only accessible to very frequent and high-rolling players. Details of other occasional promotions can always be found on the promos page, along with any Casimba bonus code that may be required. Casimba Casino frequently run free spins offers, some of which are Casimba no deposit bonus promos.
Wagering RequirementsCasimba Casino set their standard wagering requirements at a reasonable 35x, with few exceptions. This puts their wagering at the modest end of the scale, so bonus wins are slightly more realistic. An example would be with a bonus of $50, the player must wager a total value of $50 x 35 = $1750 before the money is added to the cash balance and can be withdrawn. At Casimba Casino, wagering requirements can only be fulfilled on pokies and scratchcards. All of these count 100% towards playthrough with a few exceptions. Other games, such as blackjack or roulette, do not contribute at all.
Deposit and WithdrawalA number of payment options are provided at Casimba Casino, including the most widely-used methods for NZ players. Visa and Mastercard are accepted, as well as the e-wallets Neteller and Skrill. Players can also deposit via Paysafecard, and Interac and Apple Pay are both supported. Bear in mind that the welcome bonus will not be applied to deposits from Skrill or Neteller, and a minimum deposit of $20 applies. New players will need to login and verify their account as soon as possible, especially if they want to cash out their winnings with minimal delay. Verified accounts can expect to see their money within 24 hours of requesting a withdrawal, especially those using e-wallets. Bank and card transfers may take a little longer. Casimba Casino is not the fastest withdrawal casino in the world, but the cashout times are fairly standard for a casino committed to security and fair play.
Security and LicenseWe have previously mentioned that Casimba Casino is one of the safest out there. This is vitally important for NZ players, since they are dealing with a site that operates in a different jurisdiction. NZ players are covered by the license from the Malta Gaming Authority (MGA/B2C/370/2017), one of the oldest and most reliable gambling regulation bodies in the world. Casimba Casino take their responsibilities regarding identity verification and anti-money laundering very seriously, and all players are required to submit proof of identity before any withdrawals can take place. For larger transactions, the payments team may also require users to prove that they own the payment method that they are using, or to show the source of their funds. Casimba Casino reserves the right to request this information at any time, and failure to comply may result in the closure of the account.
Games and SoftwareThere are more than 2,000 different games in the Casimba Casino library, with titles added frequently. This outstanding collection boasts games from over 100 software studios, from the biggest names in the industry to smaller indie developers. The studios providing the bulk of the games, with more than 100 titles each, are NetEnt, Microgaming, NYX, Play’n GO, Red Tiger Gaming and Blueprint Gaming. Other studios of note include Thunderkick, Scientific Games, Quickspin and Rabcat. Evolution Gaming contribute 18 live dealer tables to the mix. It is not an understatement to say that Casimba Casino has one of the most impressive and diverse games libraries to be found anywhere online.
Slots & JackpotsPokies – AKA slots – are the star of the show here, with more than you could conceivably play in a lifetime. We were unable to find an exact figure for the number of slot games, especially considering that the library is continually expanding, but there are well over 1,000 to choose from. Some of the popular titles include Butterfly Staxx, Aloha! Cluster Pays, Rainbow Riches, Twin Spin, Book of Dead and Starburst. With many smaller studios involved, plenty of niche games can also be found. At the time that we tested the site, a total of 37 jackpot slots were available, including the ever-popular Mega Moolah, Hall of Gods and Mega Fortune. We would have liked to see a dedicated section for jackpot games, but instead they must be found via the search function.
Table & Card GamesPokies run the show at Casimba Casino, but there is a decent selection of live and virtual table games on offer as well. RNG games number around 40, and include blackjack, poker and roulette. Blackjack in particular has a good range of table limits, depending on which of the variants you choose. Baccarat fans have a choice of one virtual and one live version. As well as the regular table games, Casimba Casino also provides a range of scratchcards and some fun games like Virtual Champs League.
Live CasinoWe were very pleased with the live dealer games section at Casimba Casino. Evolution Gaming provide eighteen tables, with NetEnt Live adding three more. Here you can find all the casino favourites, including poker variations like Casino Hold’em and Caribbean Stud, roulette, blackjack and baccarat. There are also some less common titles like sic bo, Monopoly and Dragon Tiger, which is a popular and fast-paced game similar to baccarat. Table limits vary, but there are some good options for high rollers at the live tables.
Customer ServicePhone support is not available, but that is becoming more and more the norm at gambling sites. Instead, Casimba Casino provide live chat around the clock. NZ players will always find someone ready to assist them at any time of day or night. Support is available in several languages, although English should suffice for most players. Questions that require less urgent attention, such as whether you need a Casimba bonus code, can be directed to email@example.com.
Mobile AppLike most online casinos, Casimba Casino have decided bypass the creation of a mobile app in favour of a fully optimised mobile website. This is one great advantage of newer casinos, which have mobile compatibility built in from the start. It also means that all users can access the mobile site, whether they use iOS, Android or another operating system.
VIP ProgramThe team behind Casimba Casino have decided to operate a classic VIP program with four tiers and exclusive membership. Unlike some modern gambling sites, membership is not automatically granted – players can apply to join or be invited. VIPs have access to a whole host of special prizes and promos, as well as benefiting from higher withdrawal limits. A dedicated VIP manager is also provided.
- Enormous selection of pokies
- Modern design with good navigation
- High overall RTP
- Fully licensed in several jurisdictions
- Table games selection could be extended
- Search function a little slow